October 14, 2020

Amazon Customer Service

Amazon Customer Service

Directly connect with the helpful support with the Amazon Customer Service Number

Reaching an actually helpful customer service can be a hard long-process, thanks to cooperates’ money-saving phone trees and other difficulties. To find a simple way to bypass these impediments just require the right information.

Amazon- one of the biggest companies in the world, serves thousands of customers every minute, from selling products online to e-commerce publishing platform kindle, it has lots of branches. When a business has a base of millions of users, it’s quite normal for the corporate to face difficulties in handling customer queries. To provide effective customer support, Amazon uses different strategies and phone trees are one of them.

But what is a phone tree? if you’re reading this term for the first time, don’t get confused, you might be experiencing it already. If you’ve ever needed the customer support to resolve an issue, you know that you need to deal with that robotic voice first and press various keys to get the support. That’s a phone tree- when automated telephone information speaks to you with a fixed-voice menu in real-time.

Why Phone trees? Well, it’s a known fact that human resources are expensive than robotic technology. Amazon Customer Service costs money, these phone trees, and other obstacles can resolve more issues without paying a human representative, in simple- it’s better to reduce costs.

But where are humans? Amazon Customer Service has a section of human representative, but you have to reach the bottom after interminable waiting and frustration. TechSupportNumber is a web service specially designed to help you get the right assistance quickly.

Here you can get the right information to directly contact the human representative of Amazon Customer Service Number. Plus, you will come across all other important details like popular complaints, reasons to call customer service, issues which can be solved or which cannot, what to do if you’re unhappy with support, and more.

Why do consumers Contact Amazon Customer Service?

People call Amazon Customer Service Phone Number for a number of reasons, including:

Shipping & DeliveryAmazon PrimeReturns& RefundsAmazon BusinessPayments & PricingOther Topics
Where’s My Order?Issues with Delivery ChargesPay on Delivery options is not availableQuestions about Shipping Speeds and Delivery ChargesFacing issue with Tracking the PackageHow to Contact CourierWhat are Ordering Restrictions?Unable to Sign Up for Amazon PrimeQuestions about Amazon Prime Membership FeeUnable to order a product under PrimeQuestions about Amazon Prime Delivery  What is Amazon Returns & Refunds policy?Question about Return an ItemCheck status of ReturnProblems related to Refund TimelinessHelp with the business accountQuestions about  Amazon BusinessIssues related Registering with Business AccountAbout GST InvoiceQuestions about  download a GST invoiceTechnical support      Facing issues while paying for the Order Questions about EMIIssues related to Credit/Debit CardProblems related to Net BankingUPI Problems Help with Amazon gift cardsAddressing occasions of identity theft or fraudQuestions about Cancel Items or OrdersAbout Items Fulfilled by AmazonInformation about Seller Questions About Gift OrdersIssues or questions related InstallationsHelp with updating account information

Amazon Customer Service for Products and Services related Issues

Amazon is not only an e-commerce website but owns more than 60 brands in various categories such as clothing, shoes, jewelry, devices, and digital content. Some of the most popular products owned by Amazon include Kindle, Amazon Echo, Fire TV, and more.

Amazon products receive mostly get good responses from customers every time the company launches a new one. However, being a device, it’s very common for customers to face device issues. Here are some of the most Amazon product or services related issues solved by Amazon Customer Service Number:

Amazon Echo

Popular Devices- Smart Speakers (Amazon Echo, Echo Dot, Echo portable), Smart Displays (Echo Show, Echo Spot), Echo Auto, Audio Companion ( Echo Sub, Echo Studio, Echo Sub), and Smart Plug.

Most Common Issues
Unable to Start the deviceUnable to Pair Your Bluetooth Speaker or Phone to Your Echo DeviceDon’t know how to Change the Echo Device’s NameSet Up Doesn’t Work
Help with Alexa App downloadingUnable to remove Paired Bluetooth Devices from the Echo DeviceUnable to Change the Wake Word on the Echo DeviceHaving Bluetooth Issues in Echo Device
Help with Set Up of your EchoProblems of Device Software and HardwareGreen Light Won’t Turn OffHaving Wi-Fi Issues in Echo Device
Wi-Fi and Bluetooth IssuesHelp with Alexa Device Software VersionsYellow Light Won’t Turn OffEcho Device unable to Connect to Wi-Fi During Setup
Help with Update of the Wi-Fi Settings for the Echo DeviceUnable to Update the Software on the Echo DeviceRestart Your Alexa Enabled DeviceAlexa Doesn’t Respond or Understand to Your Request

Alexa Feature

One of the most famous digital services of Amazon is AI-based Alexa. Sometimes, consumers are unable to troubleshoot some issues. They can Call Amazon Customer Service for assistance.

Most Common Issues related to:
Alexa Smart HomeShopping with AlexaCalendar with Alexa
Video with AlexaAlexa Calling and MessagingAlexa Alarms
Music with AlexaAlexa RemindersAlexa Lists
eBooks on AlexaAlexa TimersDo Not Disturb on Alexa
Alexa RoutinesAlexa VoiceAlexa Flash Briefing
Fire TV Issues
Set up and InstallationManage Your DeviceRemote IssuesDevice IssuesContent Issues
Set Up issue with Fire TVUnable to Set the passwords of Parental Controls on the Fire TVHelp with Install Apps & Games on Your Fire TV DeviceWant to Pair Additional Fire TV RemotesFacing problem with Mobile Device connection with Fire TV RemoteWant to Use Your Fire TV in a Different CountryAssistance for Change Sound Settings Fire TV and of Your Echo DeviceWant to Clear App Cache and Data on Fire TV DevicesUnable to Change the Language of your Fire TVAudio and Video Lip Sync ProblemUnable to Update the software of Fire TV Device and AccessoryUnable to Update the Software of Your Fire TVFacing Network IssuesLow power Mode of Fire TV Device  Get Help Pairing the Fire TV RemoteWant to Pair Extra Fire TV RemotesUnable to Pair the Fire TV Remote During Device SetupFacing issues with Resetting the Fire TV RemoteWant to Use Fire TV Application to Pair the Remote  Unable to perform Screen Mirror on Fire TV DevicesUnable to Update the DeviceYour Fire TV Don’t Stop Reading the ScreenFacing issues with Turning On the Fore TVWant to Reset Your Fire TV to Default or Factory Settings  App Won’t Load or Crashes or on the Fire TV DeviceUnable to Clear App Cache and Data on Fire TV DevicesUninstall Apps and Games on the Fire TV Device  
Kindle Related Issues

You can Contact Amazon Customer Service, if following issues often trouble you or don’t go away after troubleshooting:

Device and Account SettingsSetup and ConnectionKindle Content
Kindle E-Reader Battery IssuesScreen Light adjust feature on Your Kindle E-Reader is not workingEnable Whispersync for Kindle BooksWant to Edit the payment settings in your KindleGet Support Registering Your Kindle E-ReaderUnable to add a Wi-Fi Network Manually Wi-Fi Connection Issues on the Kindle E-ReaderParental Controls ProblemsHelp with Refund of the order of a Kindle Book Issues of Kindle UnlimitedUnable to Update Your Kindle Unlimited Have questions related to Membership PaymentHelp with Cancel Your subscription of Kindle UnlimitedProblems with Download of Collections in Your Kindle E-ReaderFacing issue you’re your Kindle Content

Reasons to call Amazon Customer Service Phone Number

A consumer can have various reasons to Call Amazon Customer Service; here we’ve mentioned some of the recent reasons of customers to call the support.

‘I was given an anniversary gift through Amazon that amounted to 50 dollars. Today I ordered a book and a game, and the total was 56 dollars and some cents. Since I received gifts from Amazon before, I do understand that if the total exceeds the amount of the gift, the credit card I use for my account is charged……..’ –

‘I need to report a customer service problem. Package I received yesterday from “Amazon Fulfillment Services was in my mail box open and completely empty….’

‘On July 29, 2020, I ordered (#70******07 (Blood Pressure Monitoring Kit) $25.99. It arrived a couple of hours ago. I cannot get it to work. I watched the video. I received an adapter, but no I-phone plug-in (adapter). The “adapter” cord that came with the product is USB…….’

Reference- https://www.amazon.com/ask/questions/TxRATBDRLX9MI1

‘Why can’t I use my Amazon gift cards. The numbers are not being accepted on three $100.00 dollar cards so i have to use my Amazon credit card each time…’

‘Someone charged 799.00 for a phone on my acct. it was not me…’

Reference- https://www.amazon.com/ask/questions/TxRATBDRLX9MI1/2/ref=ask_al_psf_al_hza

What issues can be solved by calling Amazon Customer Service Phone Number?

Amazon has a powerful, quick, and customer-friendly support system that delivers an efficient solution for all customers. You can contact Amazon Customer Service to get solutions for various issues including:

  • Approval requests for exchanging and refunds
  • Initiating Returns
  • Solutions for identity theft and fraud
  • Investigation of charges
  • Technical Support
  • And More!

What issues can be solved by calling Amazon Customer Service Phone Number?

Amazon tries to solve most of the customers’ queries; however, there is some certain situation that you may need a different approach:

  • The return policy of Amazon is very straightforward and simple. The amazon agent can approve your return and arrange a paid shipping service to collect the product. But, in certain situations, you need to ship the item by yourself or bring it to a business or depot that will ship it back to Amazon’s warehouse. But, in most of the metropolitan areas, you will get a free pick-up service.
  • In some cases, Amazon may face some difficulty delivering your package especially when you or your family is unable to receive the package. In such cases, either the delivery person will send back the item to the seller or try to send it later. So, in both circumstances, Amazon Customer Service can’t help you, so you have to wait for your item.
  • Amazon uses third-party delivery businesses to send packages. If your package seems to be in midpoint or running late, the Amazon agent can only try to help you but can’t promise anything.
  • Amazon allows third-party sellers to use the Amazon platform to sell their products. If you bought an item from a third-party seller, you may experience some unexpected delays.

What to do if I’m not stratified from My Amazon Call?

If you’re not satisfied with the solution provided by the Amazon agent, you can try these steps to get the right solution for your issue.

Check your email for customer feedback mail from Amazon: Usually, Amazon sends emails to customers asking about their customer service experience. You can reply to the mail indicating your displeasure.

Check your SMS box– Similar to mail, Amazon sends SMS on your registered mobile regarding your customer service experience. You can reply to them about your experience.

Call Amazon Customer Service Again– A different agent may have the knowledge or skills that can resolve your case.

Try Live Chat or FAQs Link– You can try the Live Chat or FAQs to get a solution for your queries.

Important Details of Amazon Customer Service

Phone Number1800 3000 9009
DepartmentCustomer Service
Working Hours of Call Centers24/7
Is Call back AvailableNo
Is real Human Support AvailableYes
Best Time to CallBefore 9 Am and After 9PM
Alternative Methods to ContactEmail, Live Chat, Mobile App, Web and Social Media
Communication Quality52%
Help Quality58%
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