October 28, 2020

Amazon Prime Customer Service

amazon-prime-service

Faster response, less waiting! Call Amazon Prime Customer Service Number

You are looking up Amazon Prime customer service, so you probably know how frustrating it can be to reach their live human support. Although Amazon has great customer support with multiple methods of communication, due to its massive presence it’s still difficult to connect with a representative. Amazon Prime is an important part of Amazon Inc. which provides multiple benefits for its members such as FREE fast shipping, streaming of movies, TV shows, and music, unlimited reading, exclusive shopping deals and selection, and more. Amazon Prime has millions of users worldwide, over 100 million in America, so, it’s quite normal for the company to handle hundreds of customer queries every single day.

What to expect from Amazon Prime Customer Service? Dealing with phone tree-those automated voice menus, and waiting on hold for several minutes, it’s a task of patience. But sometimes all these waiting and dealing with all those countless menu options go in vain when you experience a drop call issue. So, is there any way to avoid the long and frustrating process of Amazon Prime Customer Service Number?

How to reach Amazon Prime Customer Service Number Faster? TechSupportsNumber provides accurate information to consumers that want answers for a question such as how to solve common problems and how to contact companies faster. TechSupportsNumber shares a bond with consumers only not with the organization directly. Only, after a long process of searching, comparing, and finding all vital information about a company’s customer support, the information posted here. So, here you will get all details about the numerous companies’ customer support departments including the best number to reach them, alternative methods of communication like live chat, which issues can be solved through phone-based support or which not, tips to reach a live agent faster and more.

Why do consumers Contact Amazon Prime Customer Service?

Headquartered in the United States, Amazon Prime is a part of Amazon Inc. – an international e-commerce giant and one of the biggest companies in the world. With hundreds of millions of active users all over the world, Amazon Prime receives lots of customer support calls every single day, especially during seasons sales and festivals offers.

Some of the most common reasons behind people call Amazon Prime Customer Service Phone Number, includes:

Shipping and DeliveryPrime AccountReturns and RefundsPayments & PricingOther Topics
Track your OrderProblems or questions about Delivery ChargesPay on Delivery option on eligible items  is not availableFacing issues with Delivery Charges and Shipping SpeedsUnable to Track the PackageQuestion about Contact number of the Courier personQuestions about Ordering RestrictionsFacing issues while Signing Up for Amazon Prime Account Problem with Amazon Prime Membership FeeQuestions or issues related to Amazon Prime Delivery  Issues and queries about Amazon Returns & Refunds policyFacing issue while Returning an ItemWant to Check your status of ReturnProblems or Questions related to Refund TimelinesUnable to pay for the OrderIssues and queries about EMICredit/Debit Card problemsIssues and queries about Net BankingUPI reacted questions and Problems Want Help for Amazon gift cardsAddressing occasions of fraud or identity theftIssues and queries about Cancel Items or OrdersProblems about Items Fulfilled by AmazonInformation about Seller Issues and queries about Gift OrdersIssues and queries related InstallationsNeed help with updating account information


Common Services/Product related issues solved by Amazon Prime Customer Service Number

Millions of users use Amazon Prime due to its various benefits within affordable prices. Its multiple benefits include members such as FREE fast shipping, streaming of movies, TV shows, and music, unlimited reading, exclusive shopping deals and selection, and more.

Most of the time, Amazon Prime receives a warm response from consumers all around the world. But, being a service, it’s very common for the company to get various customer queries each day.

These are some of the most Common Services/Product related issues solved by Amazon Prime Customer Service Phone Number:

Amazon FamilyDeliveryShipping ChargesPrime Exclusive selectionPrime Membership Auto RenewalOther Topics
Problems and Questions related to: A Subscribe & Save diaper subscriptionA Baby Wish listA child profile for your child  Problems and Questions related to: One-Day DeliveryTwo-Day deliveryNo-Rush ShippingScheduled Delivery Same-Day DeliveryDiscounted Morning Delivery Discounted Express Delivery for Prime Now Shipping Speeds and Delivery ChargesStandard DeliveryPrime Early AccessPrime Exclusive DealsPrime VideoPrime Music Prime Reading Amazon Family offersGaming Offers Eligible Items & AddressesProblems and Questions related to: Shipping speedsCharges for Amazon Prime MembersMorning DeliveryOne-Day Delivery Two-Day DeliveryNo-Rush DeliveryStandard DeliveryAmazon PantryExpress delivery for PrimeCommon Questions: What is Prime Exclusive selection?How can I place an order for a Prime Exclusive product?I’m unable to order a product from my friend’s wish list.Will a Prime Exclusive product ever be made available to non-Prime customers?Common Question asked by Consumers: How to set up auto renewal for the Prime Membership?Which debit or credit cards can be used for auto renewals of prime membership?Will Amazon charges for setting up auto renewals?What happens after end of free trial period of Prime Membership?What are the charges for auto renewal?Fading issues while enable auto renewal for prime membership?How to cancel auto renewal of prime membership?    Amazon Prime InformationSign Up for Amazon PrimeQuestions about Amazon Prime Membership FeeWhat is Prime Eligible ItemsQuestions about the No-Rush Shipping ProgramProblems or inquires about Prime Early and Exclusive Access DealsFacing issues while Using a Promotional Code for Amazon PrimeAmazon Prime Terms and ConditionsQuestions about Recurring Payments for Amazon Prime


Recent Reasons consumers call Amazon Prime Customer Service

  • Hello, I order Levi’s jeans with a two-day delivery option. But, even after 4 days, my package has not arrived yet. I want……..
  • I want to why my gift card is not working even after several trials. It’s an unused card.
  • I want to know my order delivery status. It’s an international package…
  • I want to report a fraud. I ordered some clothing items and shoes from a retailer in Hawaii. It’s been 2 months, the package is not delivered yet…….
  • Hello, could you tell me about my refund status?
  • Hello, I received an e-mail saying that my account was deactivated because someone was trying to steal…………
  • I have received a message saying that I’m an Amazon Prime member, but I never………

Tips to know before You Call Amazon Prime Customer Service

While customers can directly contact Amazon Prime Customer service, the company recommends the consumer to start the query through its online support system.

  • Go to the ‘Contact US’ page to request a callback. After clicking on it, I will direct to another page in which you have to click or answer a few questions, regarding your issues. From there a representative of Amazon Prime Customer care will call you to solve your problem.
  • You also have the option to contact Amazon Prime Customer Service directly, be aware that Amazon Prime Customer support will send you a verification text to which you need to respond to talk to a representative.
  • It’s recommended that you have all details or documents related to your concern in front of you before connecting with a representative. Such details or documents include the order number, list of products, or transaction number.
  • Make sure to take notes during the call or record the call. This information can be helpful if you need to contact customer support again.

What Kind of Issues can be solved through Amazon Prime Customer Service Phone Number?

Many issues can be solved through phone-based support of Amazon Prime Customer services, including:

  • To know the status of an order
  • Requests for exchanges or refunds
  • Investigating Charges
  • Assistance with updating information on account
  • Questions about debit, credit, or gift cards
  • Technical support
  • Assistance with Prime membership
  • Addressing issues of identity theft or fraud
  • Help with Amazon gift cards
  • Assistance for online streaming services and Kindle eBooks

What Kind of Issues can’t be solved through Amazon Prime Customer Service Phone Number?

While most types of problem can be solved through phone-based support of Amazon, there is some situation that requires a different method, which includes:

A representative of Amazon can approve an exchange or return and arrange a paid shipping label so you can return your product. But, you will still, in some cases, have to pack the item on your own, or either arrange a pickup or bring the item to a business or deposit that will send it back to the company.

On some occasions, Amazon may have to face some difficulty while delivering your package directly to the address. The most common reason for delaying deliveries includes some issues in route finding, unexpected strike, or incident, you or your family unable to gather the package, or delivery person needs to get the sign of a receiver for the package. If any of these cases, you need to either collect the package from an Amazon locker in the post office or a local business.

Amazon hires a third-party shipper organization to deliver packages. If your order seems to be in limbo, Amazon customer support can try to intervene but does not provide you 100% solution as they don’t have proper control over the situation or the delivery person.

Amazon is usually used by third-party sellers to sell products to consumers. If you purchase from a third-party seller, then you may experience some delays as Amazon will prompt you to settle things out with the merchant on your own, however, the company will intertwine only after a certain amount of time has passed.

Comparison of all Amazon contact methods

There is a total of 6 ways that you can use to contact Amazon including phone and online support. Below you can contrast and compare all ways contact Amazon by looking at which one are the easiest and fastest. You can contact Amazon prime through the following mediums: Email, Phone, Chat, Facebook, Twitter, and Web.

Phone Number/Contact methodWait
888-280-43313 Mins
cis@amazon.com< 10 hrs
Live Chat3 Mins
Online Help< 6 hrs
Facebook10 mins
Amazon Website/App6 mins


What to do if you’re not satisfied with the solution provided by Amazon’s representative?

If you are not stratified from the solution provided by the representative of Amazon, you can try other methods as well.

  • Check your email after the call: Amazon will send you an email about your customer service experience. You can indicate your displeasure by replying to the email.
  • Call Amazon Prime customer Service again- A different agent may have better skills, knowledge, or experience to understand and resolve your problem. So, you can all back the customer support again for better support.
  • Try other methods to contact Amazon prime customer Service- The Company offers multiple for consumers to contact its customer support. You can try the method to get the solution you needed.

Important Details of Amazon Prime Customer Service

Phone Number888-280-4331
DepartmentCustomer Service
Working Hours of Call Centers24/7
Is Call back AvailableYes
Is real Human Support AvailableYes
Best Time to CallBefore 9 Am and After 8PM
Navigate phone maze to a humanDon’t press or say anything OR press 0
Alternative Methods to ContactEmail, Live Chat, Mobile App, Web, Facebook, Twitter
Communication Quality52%
Help Quality58%
Last Time Information UpdatedOct-2020